> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hyperrails.io/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Answers to common questions about HyperRail, including on-ramp, off-ramp, fiat exchange, liquidity, wallets, team management, and security.

## Getting Started & Account Access

<Accordion title="Q1: What is HyperRail used for?">
  A: HyperRail enables businesses to convert between fiat currencies and stablecoins, perform fiat-to-fiat exchange, and manage liquidity using stablecoins as the settlement rail.
</Accordion>

<Accordion title="Q2: Is HyperRail an API or a dashboard application?">
  A: HyperRail is currently a **dashboard-based application**. All transactions, treasury operations, and liquidity management are performed via the platform UI.
</Accordion>

<Accordion title="Q3: Who can use HyperRail?">
  A: HyperRail is built for:

  * Merchants performing on-ramp, off-ramp, and FX transactions
  * Exchange Client supplying stablecoin or fiat liquidity
  * Enterprises managing cross-border treasury operations
</Accordion>

<Accordion title="Q4: How do I create a HyperRail account?">
  A: Sign up directly on the HyperRail application and complete onboarding based on your role (Merchant or Liquidity Provider).
</Accordion>

***

## On-Ramp Transactions

<Accordion title="Q5: What is an on-ramp transaction?">
  A: An on-ramp converts **fiat currency into stablecoins**, crediting the stablecoins to your HyperRail wallet.
</Accordion>

<Accordion title="Q6: What fiat currencies and stablecoins are supported?">
  A: HyperRail supports NGN and GHS for local fiat currencies for now  and major stablecoins like USDT, USDC and Matic.
</Accordion>

<Accordion title="Q7: How long does an on-ramp transaction take?">
  A: Settlement times depend on the fiat corridor, but most on-ramps complete within minutes to a few business hours.
</Accordion>

***

## Off-Ramp Transactions

<Accordion title="Q8: What is an off-ramp transaction?">
  A: An off-ramp converts **stablecoins into fiat currency**, which is then paid out to a local bank account.
</Accordion>

<Accordion title="Q9: Where can off-ramp funds be sent?">
  A: Funds can be sent to supported local bank accounts linked to your HyperRail account.
</Accordion>

<Accordion title="Q10: Are off-ramp rates fixed?">
  A: Rates are executable at the time of transaction and reflect current liquidity and market conditions.
</Accordion>

***

## Fiat Currency Exchange

<Accordion title="Q11: How does fiat-to-fiat exchange work on HyperRail?">
  A: Fiat-to-fiat exchange is executed via stablecoins:\
  Fiat A → Stablecoin → Fiat B.
</Accordion>

<Accordion title="Q12: Why does HyperRail use stablecoins for FX?">
  A: Stablecoins enable faster settlement, lower costs, and better transparency compared to traditional correspondent banking.
</Accordion>

***

## Liquidity & Pricing

<Accordion title="Q13: Where does HyperRail’s liquidity come from?">
  A: Liquidity is aggregated from multiple exchange client across fiat corridors and stablecoin markets.
</Accordion>

<Accordion title="Q14: Who can become a liquidity provider on HyperRail?">
  A: Approved institutions and entities with fiat or stablecoin liquidity can onboard as Exchange Client.
</Accordion>

<Accordion title="Q15: How are exchange rates determined?">
  A: Rates are calculated using aggregated liquidity and market pricing, with spreads dynamically adjusted based on transaction volume and liquidity depth.
</Accordion>

***

## Wallets & Treasury

<Accordion title="Q16: Does HyperRail provide stablecoin wallets?">
  A: Yes. HyperRail provides merchant-owned stablecoin wallets with simplified key management.
</Accordion>

<Accordion title="Q17: Can I hold both fiat and stablecoins on HyperRail?">
  A: Yes. You can view and manage fiat balances, stablecoin balances, and in-flight transactions from a unified dashboard.
</Accordion>

***

## Security & Compliance

<Accordion title="Q18: Is HyperRail secure?">
  A: HyperRail is built with enterprise-grade security, including wallet safeguards, role-based access, and transaction monitoring.
</Accordion>

<Accordion title="Q19: Does HyperRail require KYC/KYB?">
  A: Yes. Merchants and exchange client must complete onboarding and verification before transacting.
</Accordion>

***

## Team & Access Control

<Accordion title="Q20: Can I add team members to my HyperRail account?">
  A: Yes. You can invite team members and assign roles with specific permissions.
</Accordion>

<Accordion title="Q21: Can different team members have different access levels?">
  A: Yes. Roles allow you to control who can view balances, initiate transactions, or manage settings.
</Accordion>

***

## Support & Roadmap

<Accordion title="Q22: How do I get support if I encounter an issue?">
  A: Support is available through the HyperRail dashboard and official support channels provided during onboarding.
</Accordion>

<Accordion title="Q23: Will HyperRail support APIs in the future?">
  A: Yes. HyperRail is designed to become API-driven in the future, while currently operating as a full-featured application.
</Accordion>
